Return & Exchange Policy

1. Returns and Exchanges:

• Majestor online store accepts returns and exchanges within 14 days from the date of purchase.
• To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.

2. Return Process:

• Customers must initiate the return process by contacting our customer service team at info@Majestor.co
• A return authorization will be provided along with instructions on how to return the item.

3. Eligibility Criteria:

• Returns are accepted for defective or damaged items.
• Exchanges are available for size-related issues.
• Refunds or store credits may be provided based on the nature of the return.

4. Non-Eligible Items:

• Personalized or custom-made items are not eligible for return.
• Items marked as final sale cannot be returned.

5. Refund/Exchange Processing:

• Once the returned item is received, it will be inspected, and the customer will be notified of the approval or rejection of the return.
• Approved returns will be processed for a refund, exchange, or store credit within 14 days.

6. Shipping Costs:

• Shipping costs for returns are the responsibility of the customer unless the return is due to a product defect or error on our part.

7. Compliance with Bahrain Regulations:

• This return policy is in accordance with the rules and regulations set by the Bahrain Ministry of Industry and Commerce.

8. Contact Information:

• For any inquiries or assistance regarding returns, customers can reach our customer service team at info@majestor.co

Note: This return policy is subject to change, and any updates will be communicated to customers through our website.